Implementing Value-Based Service Lines: The Mainstay Life Services Case Study

This OPEN MINDS Executive Roundtable was delivered on October 10, 2024, by Jodie Esper, Chief Financial Officer at Mainstay Life Services and Dee Dewitt, OPEN MINDS Senior Associate. They discussed how Ms. Esper’s organization has been able to create value-based contracts with health plans. Ms. Esper also shared her insights on negotiations, how KPIs are developed to be meaningful to both health plans and provider organizations, and how to align financial goals with service delivery.

Executive attendees of this session learned about:

  • The process of aligning organizational financial incentives in value-based contracting.
  • The decisionmaking process for creating value-based service delivery lines.
  • Strategies for effective implementation and tracking of value-based services.

This roundtable is part of the OPEN MINDS CFO Consortium, developed to provide executives with the tools and abilities to strategically assess and position their organizations for long-term sustainability and growth. The consortium is open to all Elite members; to learn more and sign up, visit https://openminds.com/store/cfo-consortium/.