This presentation took place at The 2023 OPEN MINDS Management Best Practices Institute. Sharon Hicks, MSW, MBA Senior Associate, and Kim Bond, Executive Vice President, for OPEN MINDS discuss a deep dive into today’s workforce climate and peer into future outlooks. Our faculty shared strategies for recruiting and retaining a skilled workforce and ways to improve organizational performance to support today’s workforce. Executive attendees learned the following how to determine the best strategy for recruitment and retention, how to develop a performance-based model to use with staff, models for employee flexibility, how technology can improve the employee experience, and how to become an “Employer of Choice”.