The InUnity Alliance

A Growth-Oriented Sustainability-Focused, Scenario-Based Strategic Plan

Develop and refine your vision and objectives for the future based on internal and external market factors and metrics. Develop a likely-case and worst-case scenario-based plan. Create a summary of the implications, a vision for the future, a short list of strategic objectives, and a plan to manage performance to achieve these goals.

An Organizational Structure & Processes For Successful Implementation Of Strategic Initiatives

Develop revenue projection and a growth strategy including operating, talent management, technology, and financial management plans. Build integrated budgets incorporating the resources to grow and key performance indicators to implement strategic vision. Create an implementation plan to guide the key elements of the strategic plan and growth strategy including activities, timelines, assignments, and budget.

Data-Driven Decision Making & Metrics-Based Management Facilitated By A Robust Data Strategy

Develop efficient, automated data collection, governance, and reporting strategies to monitor and improve performance. Develop internal competencies to use metrics in service delivery and share selected performance data with external stakeholders and partners.  Support future decision-making and enhance data-driven decision-making across the organization.

Nimble Service Line Portfolio Management

Examine your service line metrics to allocate resources optimally. Review revenue, margin, payer mix, unit cost, market share, customer experience, and quality to make decisions and develop a high-performing, competitive portfolio.

An Infrastructure Facilitating Competitive Payer & Health Plan Partnership

Leverage market insights to develop and refine health plan contracts, referral pathways, management, and aligned partnerships. Learn to customize and package services and rates with “playbooks” for targeted payers to enhance growth.

A Structured Process For New Service Line Development

Develop market research and decision support for service line feasibility and prioritization. Create a plan to develop, pilot, launch, monitor, and manage service lines to scale and grow the organization.

Talent Management & Talent Management Stratégies

Implement 7 domains of workforce planning and development. Maximize compensation by rewarding performance and managing service lines. Upskill and utilize staff at the top of their license, leverage technology for efficiency, and create an internal pipeline. Use best practices to become the employer of choice.

Marketing Competencies & Tools To Drive Growth Strategies

Position the organization and service lines in the market with data-driven insights into business development, sales, and customer satisfaction. Refine your unique service proposition (USP), and what’s in it for me (WIIFM) and build a competitive advantage map.  Review and manage online presence, manage public reputation, and create a content strategy.

An Efficient Customer Centric Hybrid Service Delivery System

Select a mix of service delivery models that meet the needs of the market—hybrid, in-home, and in-community services with a workflow that promotes access to care from referral through discharge. Choose and monitor the metrics that matter—experience, ease of access, and cost of care.

An Integrated Technology Platform Supporting The Organizational Strategic Objectives & Data Strategy

Review current and future technologies to support your strategy.  Build a framework with six key elements: an electronic health record and billing system, a human resource information system, and a financial/general ledger system; a hybrid service delivery platform; a consumer experience and engagement platform; a value-based and risk-based reinforcement platform; and integrated analytics and service performance optimization.

Financial Strength To Capitalize Growth Plans & Infrastructure Development

Develop building blocks of financial strength—liquidity, performance, leverage, and process efficiency. Monitor and improve indicators of credit strength: net margin, the ratio of revenue to cover costs; the ratio of assets to liabilities, and months of cash on hand. Assess financial vulnerability and plans to shore up indicators of fiscal weakness.

An Executive Team & Leadership Prepared For New Challenges

Build a change-ready management and Executive Team with a future focus.  Enhance and ensure skills in core management domains—Leadership, strategy and governance; marketing, innovation, and service line development; technology and analytics; financial management; and organizational performance optimization.