This Circle Elite Executive Roundtable was given on April 27, 2023, and featured Steven Sheets, President and Chief Executive Officer of Southwest Behavioral & Health Services. He discussed how he transformed his organization to a hybrid workforce using key performance indicators (KPI) and productivity metrics to maximize efficiency on a team-by-team basis. Executive attendees of this session learned about:

• How to approach bringing specific departments back to the in-office setting
• KPIs and using performance metrics to provide accountability
• Identifying productivity settings by team