This presentation took place at The 2022 OPEN MINDS Strategy & Innovation Institute. It’s been said “if you can’t keep score, you can’t be in the game.” But which success measurements are most effective and useful? With increased competition, value-based reimbursement requirements, and the need to show value to health plans, establishing the right performance metrics mix is paramount. An effective performance indicator (KPI) system captures financial and non-financial measures and is driven by structured data based upon an organization’s strategic objectives. This session covered:

• Ensuring you have the right data to analyze and turn into meaningful metrics to improve performance
• A review of the different metrics, and how to prioritize which are most effective
• How to create a timely and accurate reporting dashboard

Speakers:

• Isamu Pant, Director, Business Intelligence, Aurora Mental Health Center
• Dominick DiSalvo, MA, LPC, Corporate Director, Clinical Services, KidsPeace
• Tammy Pearson, Senior Associate Director, Center of Excellence for Recovery Marshall University
• Carol Clayton, Ph.D., Senior Associate, OPEN MINDS
• Joseph P. Naughton-Travers, EdM, Senior Associate, OPEN MINDS