This presentation took place at The 2022 OPEN MINDS Health Plan Partnership Summit. Dennis Derr Ed.D., SPHR, MBHO/EAP Facilitator, National Behavioral Consortium offered five things that 40 years of experience have proven are critical to improved performance, meeting objectives, and building sustainable payer-provider partnerships.

• Culture trumps strategy every time…..pay as much attention to culture as a strategy
• Disruptive events/innovations drive change before you can plan for them
• Maintaining uncompromising integrity in data is critical to achieving outcomes
• Expectations unknown or not clear are doomed to create failure
• Building partnerships is a two-way journey to success